Dresser Masoneilan - MARC Service Centers

MARC Service Centers

Wherever in the world your business takes you, Dresser Masoneilan and its industry-leading global network of service and support centers will be right there with you.

MARC® (Masoneilan Authorized Repair Center) and Dresser Direct facilities provide around-the-clock access to the factory-certified technicians, extensive inventory of genuine Dresser Masoneilan valves and parts, and valve management and maintenance services you need.

With locations worldwide, there is sure to be one nearby.

MARCs and Dresser Direct Facilities

Any time of day or night, the global network of MARC® (Masoneilan Authorized Repair Center) and Dresser Direct facilities will stand beside you, providing the service and support you need to keep your facility running efficiently and safely.

Factory-trained and Factory-certified

All MARC and Dresser Direct facilities are staffed by factory-trained, factory-certified technicians who have completed intensive classroom and hands-on training and passed thorough written and practical exams. The facilities also must complete regular audits by Dresser Masoneilan, ensuring they comply with the company’s stringent technical, service and business practice standards.

Genuine Dresser Masoneilan Products

MARC® (Masoneilan Authorized Repair Center), Dresser Masonielan reps and Dresser Direct facilities give you ready access to the valves and parts you need – wherever and whenever you need them. Each maintains an extensive stock of genuine Dresser Masoneilan valves. Each also is able to tap into millions of dollars worth of additional inventory through the global network of MARC and Dresser Direct facilities, authorized representatives and manufacturing centers.

Programs and Services

MARC and Dresser Direct facilities offer a complete array of services and tools to help keep your valves operating at peak performance. They include:

• ValScope® Pro diagnostic system
• ValvKeep® valve maintenance and management software
• Hot Swap replacement of positioners – even conversion of analog equipment to digital – while they remain in service and functioning
• Facility-wide valve inventory and assessment
• Maintenance planning and prediction, asset control and records, and application assistance
• Turnaround planning – on-site or remote
• Commissioning and start-up services
• Valve life extension through refurbishment, upgrades and optimization

Industry Certifications

All MARC and Dresser Direct facilities comply with relevant international, national or regional codes and standards governing the control valve industry, including those set by the American Society of Mechanical Engineers (ASME), the American National Standards Institute (ANSI), ISA and other organizations worldwide.

If you have questions about specific certifications not mentioned here, please contact your local MARC or Dresser Direct facility.

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AFTERMARKET SERVICE AND SUPPORT